Privacy Policy

Introduction

Halcyon Rune ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

Information We Collect

Personal Information

When you contact us or engage our services, we may collect: name, email address, phone number, company name, job title, business address, and any information you provide in inquiries or communications with us.

Usage Information

We automatically collect certain information when you visit our website, including IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This information is collected through cookies and similar technologies.

How We Use Your Information

We use collected information to respond to your inquiries and provide consulting services, communicate about our services and updates, improve our website and service offerings, analyze website usage patterns, comply with legal obligations, and protect against fraudulent or illegal activity.

We process your personal information based on your consent when you provide information, contractual necessity when delivering consulting services, legitimate business interests in improving our services, and legal obligations under Malaysian law.

Data Sharing and Disclosure

We do not sell your personal information. We may share information with service providers who assist with website hosting, email delivery, and analytics (under strict confidentiality agreements), professional advisors including legal counsel and auditors when necessary, and regulatory authorities when required by law or legal process.

All third parties with access to your information are contractually obligated to maintain confidentiality and use information only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit using SSL/TLS protocols, secure storage with access controls, regular security audits and assessments, employee training on data protection practices, and incident response procedures for potential breaches. While we strive to protect your information, no method of transmission over the internet is completely secure.

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage. Essential cookies enable core website features, analytics cookies help us understand how visitors use our site, and preference cookies remember your settings and choices. You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

Your Rights

Under Malaysian Personal Data Protection Act, you have the right to access your personal information we hold, request correction of inaccurate information, request deletion of your information (subject to legal retention requirements), object to processing of your information, withdraw consent where processing is based on consent, and lodge a complaint with the Personal Data Protection Commissioner.

To exercise these rights, contact us at [email protected]

Data Retention

We retain personal information for as long as necessary to fulfill purposes outlined in this policy or as required by law. Client engagement data is typically retained for 7 years following engagement completion. Website usage data is retained for 24 months. Marketing communications data is retained until you unsubscribe.

International Data Transfers

Your information is primarily stored and processed in Malaysia. If we transfer information internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions by relevant authorities, or your explicit consent.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our services following such changes constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Address: 19 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia